Hi everyone,
Just wanted to let you know that we just implemented another way to install Add-ons.
You will find it within the "Where to find it" section of any Add-ons you acquire.
You can also find it within My Add-ons (https://creative.adobe.com/addons/my_addons).
We also have a new troubleshooting check list.
If you encounter an install problem when using the Creative Cloud desktop app, then we now have an alternative way to install.
It's not as slick as using the Creative Cloud Desktop app but it should work.
Clicking Download Add-on for that Add-on downloads a zip file. You need to have Extension Manager installed to then unpack the zxp.
Please read the Where to find it section of that Add-ons for next steps once the Add-on has been installed via Extension Manager and please ensure you are using the compatible version of Extension Manager for that Add-on, so for instance if it's for CC or CC 2014 apps you need Extension Manager 7.2 or later. If it's for CS6 you would need Extension Manager CS6, there are links on the page to download Extension Manager.
This is really the first phase in the way we show how to download another way. In the next few weeks we will add it to the My Add-ons page and also support CS6 so you no longer need to use the Adobe Exchange Panel for CS6 to install and use CS6 Add-ons.
We hope you like this new alternative method. See below for a screenshot.
