No, you have misunderstood the problem. Yes, If I want to hide the condition so it doesn't print, that works great. But, once the feature is active (or say I have two customers, one that has the feature and one that doesn't), If I want to print the document with the conditional text visible, then I want the text but I don't want the background style that shows up in FM. The conditional style should only appear in FM, not the generated PDF.
I worked for years with Madcap's Flare and you could set the color of the conditional text in order to distinguish what text was conditioned and with what condition (different colors for different conditions). However, when you generated the output, those colors never showed up. The only thing that displayed was the text that was set to be visible. That's what I was expecting from FM. And the FM tutorials I have taken, that's what they stated should happen. Here's a transcript from the FrameMaker 10 tutorial on Lynda.com:
When we go down to the Conditional Text pod, you'll notice that we have a number of radio buttons for In, Not In, As Is, and then we also have our tags down below. So this is going to be in the US version. So we'll click the US tag. We'll change the radio button to In. You'll see the status change over here to In, and then we'll apply that by clicking the first button in our group of buttons here to apply it. Now, you'll see something change here in the document and if we deselect our text, you can see it's now blue with the overline and that's how we decided the style and color would appear for our US tags. That's not how it's going to print. It's just for our own visual purposes.