Hi Eddiegus,
Sorry to hear you have trouble using the software. It's hard to tell whats causing the issues. Best approach will troubleshooting the issue and narrow down to the root cause. Best KB provided by Adobe you find here.
Windows: https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html
Mac: Troubleshoot system errors, freezes | Mac OS 10.x | Adobe software
If you like help please share some additional information in this topic or share the result and the issue statement with Adobe support. Learn & Support