I've been having issues with Lightroom crashing on me while editing in the develop module and while flagging in survey mode. I saw the fix for the ui.dll, but once I installed that, Lightroom won't even open anymore (crashes before it even starts).
Anyone else have trouble with this and find a workaround? Not sure if it's the version of Lightroom that's causing the issues (believe I have 5.5 installed). Any help is appreciated!
Joel
Here's the error report that's given after the new ui.dll is installed (and yes, I did rename the old .dll to ui.dll.old):
Problem signature:
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 5.5.0.10
Application Timestamp: 5391f1ae
Fault Module Name: MSVCR100.dll
Fault Module Version: 10.0.40219.1
Fault Module Timestamp: 4d5f034a
Exception Code: 40000015
Exception Offset: 00000000000761c9
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 70ce
Additional Information 2: 70ce5170e46e9db2ea1f68f7800deb05
Additional Information 3: fa46
Additional Information 4: fa468ff7b0454655a4145f29223f80e1
System specs:
Windows 7
Intel 4820 OC'd to 4.5GHz
32GB RAM
1TB SSD
This was the original error log that caused me to look for the new ui.dll:
Problem signature:
Problem Event Name: APPCRASH
Application Name: lightroom.exe
Application Version: 5.5.0.10
Application Timestamp: 5391f1ae
Fault Module Name: ui.dll
Fault Module Version: 5.5.0.10
Fault Module Timestamp: 5391ed91
Exception Code: c000041d
Exception Offset: 000000000010454d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 7c4d
Additional Information 2: 7c4ded5003f4bbfe9c4ce44fcaa4574c
Additional Information 3: 8d6e
Additional Information 4: 8d6e6f6c2bda9e9bd465cee19dba6df1
Also, here are the specs from the System Info in Lightroom:
Lightroom version: 5.5 [968504]
Operating system: Windows 7 Business Edition
Version: 6.1 [7601]
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 4.4 GHz
Built-in memory: 32706.9 MB
Real memory available to Lightroom: 32706.9 MB
Real memory used by Lightroom: 279.2 MB (0.8%)
Virtual memory used by Lightroom: 247.5 MB
Memory cache size: 139.6 MB
Maximum thread count used by Camera Raw: 4
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.5
Library Path: C:\Working Drive\Weddings\2014-06-28 Adam and Whitney\LR\Adam & Whitney\Adam & Whitney-2.lrcat
Settings Folder: C:\Users\Joel and Amber\AppData\Roaming\Adobe\Lightroom
Installed Plugins:
1) Behance
2) Canon Tether Plugin
3) Facebook
4) Flickr
5) Leica Tether Plugin
6) Nikon Tether Plugin
Config.lua flags: None
Adapter #1: Vendor : 10de
Device : 1187
Subsystem : 27653842
Revision : a1
Video Memory : 1990
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (High Definition Audio Device)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: Uninitialized
CardID: 4487
Direct2DEnabled: false
GPUDevice: D3D
MaxTexture2DSize: 8192
OGLEnabled: true
Renderer: NVIDIA GeForce GTX 760
ShaderModel: 11.1
Vendor: Nvidia
VendorID: 4318
Version: 10de:1187:27653842:00a1