I'm from the old school.....I use stuff until it breaks and cannot be revived!!!
Anyway, I have Captivate 1 and updated to Captivate 3 years and years ago! But it works for me and I'm happy.
My computer crashed a few years ago and, obviously, did not have the opportunity to "deactivate" it on that computer, but was able to install on the new one that I was using.
THAT computer crashed and now I'm to a new one. Same story...no option to deactivate.
NOW I'm trying to install on this new computer...have all the serial numbers for the original and the upgrade.
Seems, however, that I cannot activate it because when I get to the screen to include all the info over the internet...it fails.
I try the telephone option and am told that they no longer activate over the phone and to use adobe.com/go/active
I went there and no help.
I am happy with this version...don't care to upgrade because it's working just fine...if I can get it on the new computer.
Can anybody help????
Pam