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Re: Installer failed to initialize... unable to install CS 5.5 - PLEASE HELP Student in finals week!

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Thank you for your reply. 

Doing what I think the KB suggested, I; (1) verified my user account is an Admin with full rights to the specified directory, and (2) modified the specified directory and un-selected 'read-only'.

Then I rebooted and attempted the installation again.  This resulted in the exact same error, "Installer Failed to Initialize"

Then I ran the 'Adobe Creative Cloud Cleaner Tool' again, and here are the new results.  Can you suggest a next step?

 

Gen_WWCombined-en_US-20121017_1230

[Thu Aug 07 12:10:43 2014] Please enter (y) for Yes or (n) for No. ... >>

[Thu Aug 07 12:10:49 2014] Choose from one of the following options to clean up :

[Thu Aug 07 12:10:49 2014] 1.  All

[Thu Aug 07 12:10:49 2014] 2.  Adobe Flash Player 10.2

[Thu Aug 07 12:10:49 2014] 3.  Creative Cloud 2014 , Creative Cloud & CS6 Products

[Thu Aug 07 12:10:49 2014] 4.  Creative Cloud 2014 only

[Thu Aug 07 12:10:49 2014] 5.  Creative Cloud only

[Thu Aug 07 12:10:49 2014] 6.  CS6 only

[Thu Aug 07 12:10:49 2014] 7.  CS5-CS5.5-CS6

[Thu Aug 07 12:10:49 2014] 8.  CS5-CS5.5

[Thu Aug 07 12:10:49 2014] 9.  CS3, CS4

[Thu Aug 07 12:10:49 2014] 10.  Adobe Id credentials

[Thu Aug 07 12:10:49 2014] 11.  Quit

[Thu Aug 07 12:10:49 2014] Choice :>

[Thu Aug 07 12:11:10 2014] User selected: CS5-CS5.5

[Thu Aug 07 12:11:10 2014] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20140807T121110\pdb.db"

[Thu Aug 07 12:11:10 2014] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20140807T121110\Media_db.db"

[Thu Aug 07 12:11:10 2014] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db

[Thu Aug 07 12:11:10 2014] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db

[Thu Aug 07 12:11:10 2014] List of products installed on this machine

[Thu Aug 07 12:11:10 2014] Listing products for cleanup:

[Thu Aug 07 12:11:10 2014] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>

[Thu Aug 07 12:11:15 2014] response 1

[Thu Aug 07 12:11:15 2014] Are you sure you want to clean all the listed products and associated files?

[Thu Aug 07 12:11:15 2014] Type (y) to confirm and remove or (n) to quit ... >>

[Thu Aug 07 12:11:20 2014] Please wait for Adobe Creative Cloud Cleaner Tool to finish........

[Thu Aug 07 12:11:20 2014] User selected: 'Clean All'

[Thu Aug 07 12:11:20 2014] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*

[Thu Aug 07 12:11:20 2014] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*

[Thu Aug 07 12:11:20 2014] Action : Created the C:\Program Files (x86)\Common Files\Adobe\backup20140807T121110 folder as backup of PDB and MediaDB for this session.

[Thu Aug 07 12:11:20 2014] LOG FILE SAVED TO: C:\Users\Kaylene\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log

[Thu Aug 07 12:11:20 2014] Adobe Creative Cloud Cleaner Tool completed successfully

[Thu Aug 07 12:11:20 2014] ---------------------------------------------------------

[Thu Aug 07 12:11:20 2014] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*

[Thu Aug 07 12:11:20 2014] ---------------------------------------------------------

 

[Thu Aug 07 12:11:21 2014] CAUTION: User's Head is About to Explode


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