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Re: Cannot open Creative Suites on Windows 7 at all

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Sorry for the lack of details. I have no idea what went wrong and don't know what information would be useful.

 

There is no error code presented after the crash besides something like "Adobe XXXXX failed to start/stopped working". (I'm trying to get the exact phrase but this dialogue doesn't show up most of times). And a crash log that is from Windows will ask me to send report.

 

Here is the system info:

 

OS Name    Microsoft Windows 7 Home Premium

Version    6.1.7601 Service Pack 1 Build 7601

Other OS Description     Not Available

OS Manufacturer    Microsoft Corporation

System Name    CHARITY-PC

System Manufacturer    Alienware

System Model    M14xR2

System Type    x64-based PC

Processor    Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz, 2301 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date    Alienware A13, 5/17/2013

SMBIOS Version    2.7

Windows Directory    C:\Windows

System Directory    C:\Windows\system32

Boot Device    \Device\HarddiskVolume2

Locale    People's Republic of China

Hardware Abstraction Layer    Version = "6.1.7601.17514"

User Name    Charity-PC\Charity

Time Zone    Eastern Daylight Time

Installed Physical Memory (RAM)    8.00 GB

Total Physical Memory    7.88 GB

Available Physical Memory    3.67 GB

Total Virtual Memory    11.9 GB

Available Virtual Memory    5.82 GB

Page File Space    4.00 GB

Page File    C:\pagefile.sys


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