During Extension Manager CS6 launch, it will get installation path of all Adobe products it supports from PCD (Product Configuration Database) firstly, and check whether the product is actually installed in that path, then it will search a configuration file named "XManConfig.xml" under product installation folder or its Configuration sub-folder. If XManConfig.xml exists and it contains "<Data key="SupportedInSuite">CS6</Data>", Extension Manager CS6 will list this product in UI.
Please check the following items:
- Ensure XManConfig.xml exists for Flash CS6 and it contains "<Data key="SupportedInSuite">CS6</Data>".
- Check whether the actual installation folder of Flash CS6 is consistent with PCD. You can launch "Adobe ExtendScript Toolkit CS6" and input "BridgeTalk.__diagnostics__;" (exclude double quotation mark) then select "Debug"->"Run". The product information will be output in the Javascript Console. You can check whether the product path is right.
- If you can't find problem in the previous two steps, please check whether there exists permission issue which prevents Extension Manager from creating folder and reading XManConfig.xml. You can try to use sudo command to launch Extension Manager CS6 as admin (on Mac) or run Extension Manager CS6 as administrator (on Windows). If in this way products show up in Extension Manager, then please grant normal user sufficient permission.