Sorry, but I've followed the above as much as I can and it still won't install.The issue is with the C:\Windows\Fonts\SourceCodePro-Semibold.ttf file and the Fonts folder doesn't allow any of the following steps from the KB solution:
- In the Security tab, make sure that Administrators And System is listed and permissions for security are set to Full Control. If not, do the following:
a. Click Edit.
b. If the User Account Control (UAC) elevation prompt appears, then follow the instructions to accept it.
c. Change the settings as necessary. - Click Advanced, and in the Owner tab click Edit. Accept the UAC elevation prompt if it appears.
- In the Change Owners Section, click Administrators and select Replace Owner On Subcontainers and Objects. Then click Apply.
- In the Permissions tab, click Edit. Accept the UAC elevation prompt if it appears.
- Select Replace Permission Entries On All Child Objects With Entries Shown Here That Apply To Child Objects.
- Click OK and Yes until you've closed the Installers Properties dialog box.
This is EXACTLY what happened with the last update and in the end I had to let someone remotely take over my PC and spend about 30 mins trying to fix it.
I guess I'll have to waste another hour to support on this - why are Adobe no longer able to make software that installs PROPERLY?!
