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Re: Redemption Code "not active"

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I'm having the very same problem and I bought mine at MicroCenter. Adobe customer service first told me they were having maintenance problems. Then I kept being sent to the same page telling me how to find the code on the card. If this many people are having problems downloading the software, the company should provide an answer in this forum and other forums with similar situations. Hello, Adobe customer service. Are you listening?


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